Word is the Word AKA: #18 Web-based Apps: They're not just for desktops

As a former Computer Page/PSA I have a good deal of knowledge about helping patron troubleshoot the various Microsoft apps and I can say with a bit of expertise, that no matter how "free" a web app is, it will never replace an app made by a professional company that had gone through countless revisions and have had hundreds, if not thousands or programs work to refine it. This isn't Microsoft fanboyism here, it's just a matter of fact that you have significantly more control over the document or presentation in Word than you do in any web based app.